Last Updated: [Insert Date]

At shoplenstruenow.com, operated by [Company Name] with registered address at 47 Rose St, Edinburgh, GB EH1G 6GV, we value your privacy as much as we value the precision of our premium eyewear. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our designer eyewear, contact lenses, and optical accessories.

1. Information We Collect

Like our carefully curated eyewear collections, we only gather essential information to provide you with exceptional service:

  • Personal Identification: Name, email address, phone number, shipping/billing address when you make a purchase
  • Payment Information: Encrypted payment details processed through our PCI-DSS compliant gateway (we never store full card details)
  • Order Details: Products purchased, prescription information (if applicable), and preferences
  • Technical Data: IP address, browser type, device information, and website usage patterns
  • Communication Records: Correspondence with our customer service team

2. How We Use Your Information

We handle your data with the same precision we apply to crafting our multifocal lenses:

  • Process and fulfill your orders for designer eyewear and contact lenses
  • Provide customer support for your optical purchases
  • Improve our website functionality and product offerings
  • Send service-related communications (order confirmations, shipping updates)
  • With consent, send marketing communications about new collections and offers
  • Prevent fraud and ensure transaction security
  • Comply with legal obligations

3. Data Sharing & Disclosure

We treat your information with the same discretion we apply to our luxury eyewear collections:

  • Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, and IT services
  • Legal Compliance: When required by law or to protect our rights
  • Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same rigor we apply to our 256-bit SSL encrypted transactions:

  • PCI-DSS Level 1 compliant payment processing
  • Advanced encryption technologies
  • Regular security audits
  • Limited access to personal data

6. Your Rights

You have rights regarding your personal information, just as you have choices in our eyewear collections:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure of your data under certain circumstances
  • Restriction: Limit how we use your data
  • Objection: Opt-out of certain processing activities
  • Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

Like the anti-reflective coating on our premium lenses, we use cookies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Performance Cookies: Help us improve our website
  • Analytics Cookies: Understand how customers interact with our site
  • Marketing Cookies: Show relevant eyewear advertisements (with consent)

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

While we offer kids’ eyewear, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy occasionally, just as we update our eyewear collections. The current version will always be available on our website with the “Last Updated” date.

10. Contact Us

For any privacy-related inquiries, please contact our Data Protection Officer at:

Email: [email protected]
Post: 47 Rose St, Edinburgh, GB EH1G 6GV